b88b Terms and Conditions

General Provisions

b88b (hereinafter "Platform", "we" or "us") is an online gaming service operated for users in Bangladesh. By using this website or any related service, you automatically agree to abide by these terms and conditions.

These terms form a legally binding agreement between you and the b88b platform. Using the service means you have read, understood and fully accepted these terms.

If this document is available in both English and Bengali, the Bengali version will take precedence in matters of interpretation.

Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on the b88b platform, you must be 21 years of age or older. We reserve the right to verify your age at any time. If an underage account is discovered, it will be closed immediately and all balances may be forfeited.

2.2 One Account Policy

Each person may hold only one account. If multiple accounts belonging to the same person are found, all accounts will be closed and all bonuses and winnings will be cancelled.

2.3 Providing Accurate Information at Registration

When creating an account, you must provide accurate and complete information, including:

• Your real name and identity
• An active mobile number (compatible with bKash, Nagad or Rocket)
• Your correct date of birth
• Your current residential address

Providing false or incomplete information is a breach of these terms and may result in your account being closed.

2.4 Identity Verification

b88b reserves the right to verify your identity at any time. A national ID card, passport or other government-issued document may be requested for verification. If verification is not completed within the specified time, withdrawals may be put on hold.

Account Responsibility and Security

The security of your account is entirely your responsibility. Never share your login credentials with any third party.

• Keep your password strong and confidential.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Always log out after signing in on a public or shared device.
• You are personally responsible for all activity carried out through your account.

Deposits, Withdrawals and Payment Policy

4.1 Accepted Payment Methods

b88b supports only the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — The digital financial service of the postal department.
• Rocket — Dutch-Bangla Bank's mobile banking wallet.

4.2 Minimum Deposit and Withdrawal

The minimum deposit amount for each payment method is ৳300 and the minimum withdrawal amount is ৳800.

4.3 Withdrawal Processing Time

Under normal circumstances, withdrawal requests are processed within 5 to 30 minutes. However, if a verification process is ongoing or a security review is required, additional time may be needed.

4.4 Withdrawal Terms

• Your account verification must be completed before you can request a withdrawal.
• We will attempt to process your first withdrawal using the same payment method that was used to make the deposit.
• In the case of unusual or suspicious transactions, b88b reserves the right to suspend the withdrawal and conduct an investigation.
• A withdrawal may be delayed if any active bonus wagering requirement on your account has not been met.

4.5 Erroneous Transactions

If funds are credited to your account by mistake due to a technical error, those funds are not yours. b88b reserves the right to recover such funds, and you must notify us immediately if this occurs.

Bonuses and Promotional Offers

5.1 Welcome Bonus

b88b offers new members a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example:

• ৳1,000 deposit → ৳2,000 bonus → total balance ৳3,000
• ৳12,000 deposit → ৳10,000 bonus (maximum limit) → total balance ৳22,000

5.2 Wagering Requirements

To withdraw bonus winnings, you must place bets worth 10 times the bonus amount. Wagering is calculated on the bonus amount only, not on the total balance.

5.3 General Terms for Bonus Use

• Each bonus offer has its own expiry date and terms — please read them carefully before accepting an offer.
• Attempting to claim bonus benefits using multiple accounts is strictly prohibited.
• b88b reserves the right to cancel or modify any bonus at its discretion.
• If unusual betting patterns intended to exploit bonuses are detected (such as very low-risk bets or hedging), the bonus may be forfeited.

Gaming Rules and Prohibited Activities

6.1 Fair Play Policy

b88b is committed to ensuring a fair and equal environment for all players. Fair play and random outcomes are ensured across all games.

6.2 Prohibited Activities

The following activities are strictly prohibited and will result in immediate account closure:

• Using any software or technique to manipulate game outcomes.
• Exploiting technical vulnerabilities or errors in the platform for personal gain.
• Fraudulent behaviour towards other players or b88b staff.
• Placing bets in groups or through collusion rings.
• Using the platform for money laundering or any illegal financial activity.
• Using any intellectual property or trademarks of b88b without authorisation.

6.3 Policy on Technical Errors

If a technical error or server issue causes an incorrect outcome in a game, b88b reserves the right to void the bets for that round and return the stakes. Winnings obtained by taking advantage of a technical error will not be paid out.

VIP Program

b88b offers special benefits across three VIP tiers. Your tier is determined based on your gaming activity.

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8% plus additional special benefits.

Decisions on VIP tier changes are entirely at b88b's discretion. The specific terms of VIP benefits may change from time to time and will be communicated separately.

Responsible Gambling

b88b places the highest priority on responsible gaming. We believe gaming is a form of entertainment — not a way to earn income.

8.1 Self-Limitation Tools

• Option to set deposit limits.
• Temporary account break (cooling-off period).
• Permanent self-exclusion request.

To use these tools or get assistance, contact us via 24/7 live chat or at [email protected].

8.2 Signs of Problem Gambling

Seek help if you notice the following signs:

• Taking on debt or borrowing money to place bets.
• Placing more bets to recover losses.
• Neglecting family or work due to gaming.
• Being unable to control gaming.

For more information, visit our Responsible Gaming page.

Intellectual Property & Content Rights

All content on the b88b platform — logos, designs, graphics, software, text and other elements — is protected under the intellectual property rights of b88b or its respective service providers.

• Reproducing, distributing or modifying any content without written permission is prohibited.
• Viewing content for personal and non-commercial purposes is permitted.
• Unauthorized use of any b88b trademark or logo may result in legal action.

Limitation of Liability

To the extent permitted by applicable law, b88b will not be liable for the following:

• Any loss caused by internet disconnection or issues with your device.
• Any delays or errors related to third-party services (payment providers).
• Loss resulting from unexpected technical failures or cyberattacks.
• Any loss resulting from sharing your account information with others.

Gaming always carries risk. You are playing of your own free will and at your own responsibility.

Account Suspension & Closure

11.1 Suspension by b88b

b88b may suspend or close your account at any time for the following reasons:

• Violation of any provision of these terms.
• Suspicion of fraudulent activity.
• Suspicion of money laundering or illegal activity.
• Operating multiple accounts.
• Abuse of the bonus system.

11.2 Closure by You

You may close your account at any time. To do so, contact our support team. Please withdraw any valid balance before closing your account.

Privacy & Data Protection

b88b takes the protection of your personal information very seriously. We keep your data secure using SSL encryption technology.

To learn more about how your information is collected, used and protected, visit our Privacy Policy page.

• Your information is not sold to third parties.
• Information required for payment verification may be shared with the relevant payment provider.
• Information may be provided to regulatory authorities to meet legal obligations.

Dispute Resolution

For any dispute or complaint, please contact our support team first. We provide support 24/7 via live chat and at [email protected].

13.1 Complaint Submission Process

1. Send us a detailed description of the complaint along with the relevant dates and amounts.
2. We will review the complaint and respond as soon as possible.
3. Additional information or evidence may be requested if needed.
4. The final decision will be made by the b88b authority.

13.2 Disputes Regarding Game Results

For any dispute regarding game results, our server logs will be considered the final evidence. Manipulation of results is not possible due to the use of a certified Random Number Generator (RNG) by the game provider.

Terms & Conditions Changes

b88b reserves the right to change, amend or update these terms at any time. For significant changes, we will post a notice on the platform.

If you do not agree with any changes, please stop using the platform and contact us to close your account.

Contact

If you have any questions or complaints regarding these terms, please contact our support team:

• Live Chat: Support available 24/7 in Bengali and English.
• Email: [email protected]

Our support team is able to assist in both Bengali and English.